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Terms & Conditions

Last updated: 2026-05-13 · Imprint — Company information

1. Merchant identity

topogeos.eu is operated by CivilShop — TopoGeos Hellas, VAT EL000000000. See Imprint for full details.

2. Scope

These Terms govern the sale of surveying equipment and software through topogeos.eu to Greece, Cyprus and Bulgaria. We do not ship outside these countries.

3. Prices

  • All prices in EUR, excluding VAT unless stated otherwise.
  • VAT is added at checkout per shipping country (GR 24%, CY 19%, BG 20%).
  • Prices are visible only to registered customers.

4. Order & contract

The online order is an offer to buy. The contract is concluded when we send the confirmation email. Right of cancellation before dispatch — contact us immediately.

5. Payment

Payment by card via Stripe (Visa, Mastercard, Amex), SEPA bank transfer, or instalments (where offered). All transactions are SSL/TLS encrypted.

6. Delivery

  • 2–7 business days within GR / CY / BG via insured courier.
  • Shipping fees: GR €15, CY €35, BG €25 (free over €500 — configurable).
  • Risk passes to the buyer on delivery.

7. Warranty

All goods carry a 2-year statutory conformity warranty (EU Directive 2019/771), plus any commercial warranty from the manufacturer.

8. Right of withdrawal

You have the right to withdraw without giving a reason within 14 calendar days of receipt — see Returns Policy.

9. Liability

Our liability is limited to the value of the product. We are not liable for indirect or consequential damages beyond statutory limits.

10. Disputes

Governing law: Greek. Competent courts: Athens. EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.

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